Privacy Policy
At Sapiens Energía we process the personal data you provide to manage the upload of your bill, analyse your energy consumption, prepare a personalised study and, where appropriate, contact you to send you the corresponding proposal.
Data controller
Sapiens Energía
Email: info@sapiensenergia.es
Phone: 960 99 27 77
Purpose of processing
To manage the documentation provided by the user, analyse the electricity bill, prepare a personalised energy study, store the generated proposal and contact the data subject regarding their request.
Legal basis
The legal basis for the processing is the application of pre-contractual measures at the data subject's request and, where applicable, the consent given by accepting this policy.
Data processed
We may process identifying and contact data, the supply-point address, energy-consumption data, the IBAN if it appears on the bill, and any other information included in the documentation provided.
Retention
Data will be kept for as long as necessary to manage the request and to comply with the applicable legal obligations.
Recipients
Data will not be transferred to third parties except where legally required or where necessary to provide the service through processors acting on our behalf.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by sending a request to info@sapiensenergia.es.